Global Air Specialist

Job Summary

Responsible for maintaining global airline contract agreements as well as developing and maintaining the overall air/sea offering. Also shares expertise and provides comprehensive knowledge to internal customers associated to guest, entertainment, enrichment, and corporate travel.

Responsibilities and Accountabilities

• Process air schedule ticketing, special requests, and schedule changes submitted by internal agents for guests, entertainment, enrichment, and corporate travelers.
• Function as a fundamental resource for sales & trade teams regarding the standards and delivery of the Crystal air program.
• Monitor and ensure air reservations are accurately displaying schedule and in line with cost norms; largely focusing on airline-driven changes/cancellations.
• Assist with invoice reconciliation ensuring all tickets issued through GDS/third party consolidators are accounted for via...