General Support Administrator

The role of the General Support Administrator is to review and initiate action for the monitoring daily reports, provide sales lead tracking, record keeping for fleet and our safety program.

1. Review daily reports associated with monitored accounts:

• Initiate corrective action by contacting customer for the potential of generating service calls.
• Document all interactions with customers covering liabilities associated with monitoring.
• Follow up to ensure customer satisfaction.

2. Tracking of sales leads and assignments:

• Document sales activities as reported by each sales representative.
• Assign sales leads as directed by DGM and track progress of sales quotes.
• Follow up on sales activities.

3. Company fleet support with record keeping:

• Support the Safety Specialist with QR Code survey tracking for vehicle wellness and...

Founded in 1984, Firetrol is the national leader in fire protection & life safety services. We are seeking a General Support Administrator for Firetrol’s district office in Oklahoma City, Oklahoma. 

Under the direction of the Office Manager, this position will be performing administrative support functions for monitored accounts, fleet, sales tracking, and for our safety program in accordance with established procedures. 

Job Description

The successful candidate will oversee multiple administrative duties, which include:

• Review of daily reports associated with monitored accounts.
• Tracking with follow up of sales leads and assignments.
• District fleet support with record keeping.
• District safety program support and record keeping 
• Other responsibilities as required to support the business

Requirements

• Attention to detail is...