G279SE2 - Mid Level Telecommunication Technician - Cleared

• Serve as Tier 1 and Tier 2 support for configuration, troubleshooting, installation, or removals of Voice and Video endpoints.
• Serve as Tier 1 and Tier 2 support for configuration, troubleshooting of user profiles within the Skype for Business application and Active Directory
• Responsible for creation, modification, and remove of Voicemail user profiles on the Voice Infrastructure.
• Responsible for configuration of the Voice and Video Conferencing Systems
• Responsible for responding to security incident reports
• Works with customer ticket in the ticketing system.

Requirements

TS/SCI with poly required

• High School Diploma/GED and 19 years of related experience
• Bachelor of Science may be substituted for 5 years of experience
• Communication Skills
• Creative Problem Solving

One of the Following Certifications Required:

• A+
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