Founding Engineer - B2B SaaS

About Us

AutoCS is solving the biggest problem in B2B customer management. Customer management professionals are being spread too thin. Reductions in force drive an ever-increasing customer-to-customer management ratio. Entire customer segments are relegated to “unmanaged.” This makes it impossible to proactively reach out to each customer and help them have continued success with your brand.

Now, imagine hiring a customer manager that works with unlimited capacity. Proactively reaching out to every customer – not just top accounts – driving retention, reorders, expansion, and advocacy. Where no customer is left unattended, unlocking untapped growth, and they tell you what your strategic priorities should be based on every customer conversation, That’s what we’re building with AutoCS. We’re helping our customers support their smallest accounts with the same high-touch service they give to their most strategic accounts through an AI Customer...