Fintech/B2B Payments: Account Management Director

Our client is a leader in AP Payments as a Service, specializing in embedded B2B payments. They streamline the payment process by integrating electronic payment and cash flow solutions into accounts payable and procurement software.

Their vision is for finance leaders to decide only "what" to pay, while their software manages the "how" and "when."

The company is a major disruptor in B2B Payments and Fintech, growing revenue by over 100% annually. They've raised over $65M from investors like JP Morgan, Discover, NBH Bank, Mendon Venture Partners, and Valley Bank—who are also customers and partners.

Role Overview:

Lead our company’s growth and customer experience strategy. Drive a customer-first mindset across the organization and manage the customer lifecycle to ensure satisfaction and demonstrate our value.

Key Responsibilities:

• Build and lead Account Management teams
• Enhance customer...