Facilities Maintenance Technician - SpringHill Suites

As an Facilities Maintenance Tech, you are responsible for managing and participating in all aspects of the front desk operations and providing excellent customer service. You must maintain high standards in all aspects of internal and external service and embrace the SpringHill Suites service culture. You will manage and work with the guest services and housekeeping teams. You must ensure you maximize the safety of guests and guest experience by achieving all SpringHill Suites service standards, maintaining consistent quality of service, exceeding expectations and efficiently completing departmental objectives.

• Follow safety and emergency guidelines, policies and procedures.
• Greets customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc.
• Complete general...