Exhibitor Services Specialist

A qualified Exhibitor Services Specialist will provide frontline customer assistance throughout the event lifecycle.  They are proactive, customer-focused, and must be experienced or willing to learn what is necessary to assist the customer, grow revenue, and proactively secure payment for all services.

Essential Job Duties

Omni-channel Customer Interaction

• Comfortably interface with customers in person, via email, chat, and phone to provide consultative advice about the event and their logistical exhibit requirements
• Details Management: Gather and understand the specifics of customer needs, ensuring clarity and accuracy during the engagement

Data Management

• Data Input, Processing, and Reporting: Proficiently input customer information, orders, payments, show closings, and other relevant data into proprietary software systems throughout the event lifecycle.  Run related...