Events AV Manager

We are in search of an enthusiastic Events AV Manager to join our incredible team at HAPPIER People MGMT. With our commitment to radical hospitality, inspiring environments, and a healthier way of living, we strive to create exceptional experiences for our community. As an Events AV Manager, you will be responsible for overseeing and coordinating all of our events at our fabulous community locations in Manhattan and Brooklyn.

Key Responsibilities:

• Provide hands on AVL and production support during load in, production and strike of live events, concerts, and nightlife activations
• Conduct pre-event checks and equipment tests to ensure everything is functioning properly
• Field incoming technical support requests from operations teams, and provide both remote and on-site support
• Field incoming A/V/L production requests from Events, Music & Culture, and Operations teams, and input into resource management system
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The AV Event Solutions Manager will be the main liaison between the seller, customer, internal divisions (ES/ESS), and operations staff responsible for solution development, deliverables, and transition of AV events or other events as assigned by the supervisor.

Essential Job Duties

• Engage in client discovery calls with assigned sellers to identify objectives and client solutions

• Maintain regular contact with the client throughout the selling and planning phases of the project

• Manage client deliverables during project discovery and planning

• Oversee the consultation and preparation of CAD floor plans / technical drawings to meet customer milestones (in collaboration with assigned Project Manager)

• Communicate and coordinate with facilities (in collaboration with assigned Sales and Production Manager) to effectively communicate with facility CSM and coordinate room...

The AV Event Solutions Manager will be the main liaison between the seller, customer, internal divisions (ES/ESS), and operations staff responsible for solution development, deliverables, and transition of AV events or other events as assigned by the supervisor.

Essential Job Duties

• Engage in client discovery calls with assigned sellers to identify objectives and client solutions

• Maintain regular contact with the client throughout the selling and planning phases of the project

• Manage client deliverables during project discovery and planning

• Oversee the consultation and preparation of CAD floor plans / technical drawings to meet customer milestones (in collaboration with assigned Project Manager)

• Communicate and coordinate with facilities (in collaboration with assigned Sales and Production Manager) to effectively communicate with facility CSM and coordinate room...