Escalations Lead / Level 2+ Support Engineer

Ripple is looking for an experienced NOC Engineer. You probably have 6 or more years of IT experience (Previous MSP experience is a bonus). You are definitely enthusiastic about both people and IT - you are someone who loves to help clients and lead a team to success. Here’s the mission of the job, and what you can expect. The salary is $80k AUD or higher, depending upon experience.

Mission for a Ripple Cloud Engineer:
To make Ripple clients feel human, especially when they are having an IT problem. To solve problems - and prevent future ones - using smart thinking. To become a better person in the process, and help us become better people for knowing you. To nurture and lead fellow Ripplers with your technical and people...