Enterprise Implementation Manager

ECP is a market-leading SaaS software solution that enables senior living communities to better care for their residents. ECP is used in over 7,500 communities. We're looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new products.

As an Enterprise Implementation Specialist, you will play a key role in onboarding our largest customers. Leading them through the implementation of the ECP platform to meet their clinical, operational, and business needs. You will serve as the primary contact during the initial implementation phase, owning the client’s success from sales close to full use of the ECP software. This includes personalizing the plan, project managing through the process, troubleshooting issues, identifying & mitigating churn risks, and providing proactive solutions when needed. Your main goal will be to drive customers to value quickly, with a...

We're open to candidates in Boston, our preferred location, or the East Coast, with some flexibility required for meetings in all US time zones and Europe.

80% of the global workforce is a frontline worker; yet their work experience - how they work, how they connect with systems, with others, etc - is fundamentally disjointed and difficult compared to desk-based workers.

Blink has built an unparalleled employee super-app to achieve our mission of closing this digital divide and enable distributed organisations to reconnect their frontline workforce, communicate effectively with all their employees and engage with all of them like never before. Blink’s super-app allows frontline workers to access everything they need and everyone they want in the palm of their hand. Our cutting-edge platform serves thousands of users across the globe, empowering enterprises to engage, motivate, and retain their most valuable assets—their...

We're open to candidates in Boston, our preferred location, or the East Coast, with some flexibility required for meetings in all US time zones and Europe.

80% of the global workforce is a frontline worker; yet their work experience -how they work, how they connect with systems, with others, etc, - is fundamentally disjointed and difficult compared to desk based workers. 

Blink has built an unparalleled employee super-app to achieve our mission of closing this digital divide and enable distributed organisations to reconnect their frontline workforce, communicate effectively with all their employees and engage with all of them like never before.  Blink’s super-app allows frontline workers to access everything they need and everyone they want in the palm of their hand. 

Blink has been named in Sifted’s Top 100 fastest growing companies, G2’s report for best employee engagement software and recognised by Gartner as a...