Engagement Support Services Specialist
ThisWay
Southfield, michigan
A partner firm is seeking an Engagement Support Services Specialist in Southfield, MI. This role focuses on supporting various teams across multiple practices within the firm, including audit, tax, consulting, and wealth management. The specialist will work in a service-oriented team environment, ensuring accurate, timely, and quality-driven service. The position offers flexibility with a primarily in-person model.
Responsibilities
- Provide support to internal clients with a service-focused mindset and attention to detail.
- Route and process client requests, review peer work, and manage completion processes.
- Collaborate with in-office and remote staff across domestic and international time zones.
- Partner with engagement teams to clarify inquiries and set clear expectations for task processing.
- Research and implement solutions to issues; escalate unresolved or complex problems.
- Assist with...