End User Engineer

• Lead the implementation and deployment of the 1E application across the organization's end user environment.
• Assess and monitor customer end user experiences using 1E to identify areas for improvement and optimize performance.
• Collaborate with IT teams and stakeholders to integrate 1E with existing Splunk and SCCM environments, leveraging synergies to maximize operational efficiency.
• Develop and implement strategies for continual service improvement and security enhancement initiatives.
• Utilize analytical tools and metrics to measure and report on end user experience, performance, and compliance metrics.
• Provide technical expertise and support for troubleshooting and resolving issues related to 1E, Splunk, and SCCM environments.
• Ensure compliance with IT policies, procedures, and regulatory requirements.
• Conduct training sessions and create documentation to educate end users and IT teams on using 1E...

Job Title: Remote Endpoint Management Engineer

Salary Range: $70,000 - $85,000 per year

Our client is seeking a skilled Endpoint Management Engineer to join their remote team. The ideal candidate will have a strong background in managing the full lifecycle of end-user hardware, OS, and applications, as well as creating new solutions to enable users and advance business objectives.

Key Responsibilities:

- Manage and maintain a secure desktop infrastructure through patch management and compliance reporting

- Troubleshoot hardware and software issues, and install and maintain hardware and computer peripherals

- Produce and maintain desktop standards, knowledge base, operating procedures, guidelines, and system documentation

- Develop and implement engineering standards and processes

- Serve as an escalation point of contact, focusing on restoring services

- Package, test, and deploy system and application...