Email Support Associate - work remote, no experience needed

The House of Mercier is excited to announce an opening for an Email Support Associate in a remote position, where no prior experience is required! This is a fantastic opportunity for individuals looking to kickstart their careers in customer service within the luxury market. As an Email Support Associate, you will engage with our customers primarily through email, providing them support and assistance related to our exquisite product offerings. We are seeking motivated individuals who are eager to learn and committed to delivering excellent service.

Responsibilities

• Respond to customer inquiries via email with accurate information and timely responses.
• Assist customers with questions regarding their orders, product details, and the return process.
• Handle customer complaints professionally and work towards satisfactory resolutions.
• Document customer interactions for future reference and service improvement.
• Participate in...