Email Customer Service Representative - no experience needed - work remote

The House of Mercier is thrilled to offer an opportunity for an Email Customer Service Representative with no prior experience required! This remote position allows you to dive into the world of customer service while enjoying the flexibility of working from home. We welcome enthusiastic individuals who are eager to learn and committed to providing excellent customer support. You will engage with our customers via email, addressing their inquiries and ensuring satisfaction with our esteemed luxury products. Join us and start your journey in a rewarding career!

Responsibilities

• Respond to customer inquiries and resolve issues through email communication.
• Provide detailed information regarding products, orders, and returns.
• Document customer interactions accurately in our CRM system.
• Participate in training programs to enhance your knowledge about our products and customer service techniques.
• Collaborate with the customer...