Ecommerce Logistics Coordinator

Responsibilities:

• Monitor daily e-Commerce orders, while partnering directly with Customer Service and the 3PL to solve aged orders and other shipment issues
• Lead for ecommerce roadmap projects related to the 3PL, website, and other downstream systems including order management
• Partner with 3PL warehouse and internal operations teams to plan, prepare, manage, and postmortem special ecommerce sales events
• Work with 3PL partners to determine root cause/corrective action plans on ecommerce issues that arise
• Analyze end-to-end ecomm order process and determine opportunities for improvement
• Monitor ecomm daily, weekly, and monthly KPI/SLAs ensuring our 3PL partner is maintaining Tarte's target expectations
• Analyze business needs and strategize cross functionally with ecommerce, retail logistics/supply chain leaders and channel planning partners
• Provide daily, weekly, and monthly updates...