Donor Services Associate

Join our team and be part of something bigger, a force for change in the fight against hunger. The Community Foodbank of New Jersey (CFBNJ) is more than a food bank. We champion healthier lifestyles and positively impact social and economic change. Together we can create a stronger, more resilient New Jersey for everyone!   

As a Donor Services Associate, you will be the frontline representative of donor questions and an integral member of our Resource Development department.  

What you’ll do in your role:

• Assist with answering calls, responding to donor inquiries and requests in a timely manner, opening and sorting incoming mail daily. 
• Scan documentation and upload it to shared document files.
• Prepare batches for entry in Salesforce database and perform database clean-up, as needed.
• Process and enter credit card donations and ACH transfers through a secure virtual terminal.
...