Disability Customer Service Admin
Dane Street, LLC
N/A
JOB SUMMARY
The Customer Service Representative Administrator will be responsible for overseeing the administrative duties that are related to the customer service process, including uploading medical records, addressing and delegating intakes, and drafting addendums.
Dane Street’s success relies on individual and team contributions every day. We care for our customers, each other and Dane Street. It is the responsibility for all of us to maintain a positive working environment that promotes client satisfaction and results.
MAJOR DUTIES & RESPONSIBILITIES
- Draft incoming referrals including demographic information, diagnosis, requested due date, and specialty within a timely manner of receipt.
- Correctly & accurately complete the intake process by closing the intake according to proper workflow procedures.
- Filter through client emails throughout an 8-hour workday providing...