Director of Fixed Operations

Director | Fixed Operations - Corporate

Overview: The Director of Fixed Operations, will be responsible for the oversight and management of the Service, Parts, and Warranty departments within the organization.   The ideal candidate will have extensive knowledge in fixed RV operations, parts, and warranty administration.  Additionally, expertise in business process optimization, people development, engagement, policy and instructional design, new program development, and operational training is essential for success in this role.

Reports To :  SVP Dealer Operations (Primary)

Responsibilities:

Service Department Management:

• Management of all service departments throughout the organization to ensure profitability and efficiency.
• Ensuring high levels of customer satisfaction by maintaining quality standards in service...