Director of Customer Operations

Finexio is the leader in AP Payments as a Service, the leading embedded payments approach for business to business payments. Finexio simplifies the way businesses process and receive B2B payments by integrating electronic payments and cash flow improvement solutions directly into customers’ accounts payable and procurement software.

Our vision is a world in which finance leaders only have to decide “what” to pay- Finexio’s software seamlessly handles the “how” and the “when”.

We are growing revenue over 100% per year and are a leading disruptor in the B2B Payments and Fintech industry. The company has raised over $65m in investment and is backed by investors JP Morgan, Discover, NBH Bank, Mendon Venture Partners, and Valley Bank. These investors believe in the mission and technology so much so they are also customers and partners.

Finexio is looking for a highly motivated Customer Operations Director to manage our customer operations and support...

We’re Scan.com, the digital health scale-up that gives patients and physicians simpler, faster access to medical imaging.

At the heart of Scan.com lies a different way of doing things: empowering patients to make financially smart decisions, enabling live scheduling for patients and providers, and easing clinician workloads through AI. It’s our mission to make medical scans accessible to all.

You’ll be joining us at an exciting time - we’ve recently launched our physician marketplace product in the USA to great success, have raised over $60m in VC funding and are on track to grow over 300% in 2024.

WHAT YOU WILL BE GETTING INVOLVED IN:

We’re seeking an exceptional operator to fill our Director of Customer Operations role for our Personal Injury division. You will be working closely with our co-founder and COO.

We have built a team of 30 within our operations team that manages in excess of 40,000 calls, 20,000...

Stream Data Centers is dedicated to ensuring that hyperscale companies have the requisite space and power to support their server operations. With high scalable data center campuses situated across North America, our team is committed to delivering top-tier service and reliability. 

Our Culture and Values: 

Stream is proud of the culture and relationships we have developed during our 25 years in the data center industry.  We need leaders who will live our values:  Smart, Honest, Nice, and Passionate.  Stream is committed to doing the right thing for our co-workers, customers, and partners at all times. 

Position Overview:  

As the Customer Operations Director, you play a pivotal role in overseeing the entirety of the customer service delivery process while maintaining impeccable operational standards throughout. Collaborating closely with leadership, you spearhead the development and implementation...