Deliverability Specialist

Sinch is looking for a Deliverability Operations Specialist to join our growing team. This role is crucial to ensuring our customers are happy and have the best delivery possible on the Mailgun and Mailjet email platforms! As a member of this team, you will be responsible for auditing and resolving reputation issues along with being an advocate for email practices to teammates and customers. What else does a Deliverability Operations Specialist do?

Responsibilities

• Measure and improve the reputation of our sending infrastructure to ensure delivery rates are always within an acceptable range
• Investigate, diagnose, and remediate delivery and deliverability issues by collaborating with customers, internal teams, mailbox providers, and anti-spam vendors
• Analyze Delivery Status Notification (DSN) messages to optimize our bounce classification system
• Assist Deliverability Engineers in reviewing and managing our IP inventory
• Use the...

We’re seeking an experienced Email Deliverability Specialist to join our growing team at Emailable. As an Email Deliverability Specialist, you will play a key role in helping overcome challenges and ensuring our users reach their customers' inbox. By implementing best practices and addressing issues proactively, you’ll help them maintain a positive sender reputation, improve email engagement, and maximize the effectiveness of their email marketing efforts. If you have a strong sense of technical expertise, analytical skills, and a deep understanding of email marketing this is the job for you.

Responsibilities

• Monitor and analyze email deliverability metrics, such as bounce rates, open rates, and spam complaints.
• Implement best practices for email authentication, including SPF, DKIM, and DMARC.
• Identify and resolve deliverability issues that may arise from content, sending frequency, or list quality.
• Collaborate with...