Customs Entry Specialist

The Customer Support Data Entry position supports Enterprise Contract Logistics Services (ECLS) in support of the Command, Control, Intelligence, Surveillance and Reconnaissance (C2ISR) Division, AFLCMC/HBG, at Robins Air Force Base, Georgia. The ECLS performance tasks include functioning as the Service Provider (SP) at the enterprise level for Materiel Management and Warehousing and other Supply Chain Management (SCM) activities as required by the C2ISR weapon systems.

Please note that only applicants with Active DoD SECRET clearance will be considered.

Job Responsibilities:

• Deals with returns, exchanges and complaints, or will perform related functions at the point of meeting customer expectations.
• Includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of defective products.
• Evaluates inventory management activities. Periodically inspects activities...

Summary

Part of a shared service center that operates for multi branches, the Customs Entry Specialist processes the Customs Entry in a timely manner and with accuracy.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following in additional to the duties of the Customs Entry Specialist. Other duties may be assigned.

• Receives import files to clear through Customs
• Ensure import clearance files are compliant with US Customs regulations.
• Resolve and Communicate clearance issues with internal team members and with customers.
• Prioritize shipments based on ETA or other factors
• Process customs bonds as needed.
• Communicate entry release.
• Ensure each file is invoiced correctly.
• Help identify areas that need improvement.
• Assist with new customer implementation.
• Stays up to date with current regulations with US Customs.
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