Customs Account Specialist

The Custom Account Specialist is responsible for acting as a customer liaison to guide them through the process of designing and ordering custom cycling apparel. They are responsible for providing the highest level of customer service in the industry and ensuring that all orders are completed on time and to the customer’s satisfaction. This position requires strong collaboration with all departments within the company.

• Work closely with Account Executive to build and maintain strong, long-lasting customer relationships and manage projects
• Communicate customer’s design needs with the creative department in clear and concise terms
• Guide customer through the design process, offering expert advice on best design practices and clearly understanding and conveying design changes to artist
• Build timelines for projects based on customer needs and follow up with customer on a consistent basis to ensure all deadlines are met
• Prioritize...

Mandate:
Reporting to the Business Services Manager, the associate will be responsible for onboarding US Brokerage accounts into Delmar systems. The duties include but are not limited to entering service rates using different operational platforms, record keeping, rate inquiries, updating various customer accounts as well as managing & applying for financial security on behalf of importers and work in partnership with Government agencies. The candidate must have thorough knowledge of U.S. Customs regulations and ensure that all deadlines are met to provide outstanding service to Delmar’s clients.  

Requirements:

• Advanced MS skills, specifically Word and Excel skills 
• Knowledge of Antidumping and countervailing duty assessments 

• Knowledge of Salesforce considered an asset 
• Experience in customs and transportation considered an asset 

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🚀 Creatunity LLC, a rapidly growing marketing agency and e-commerce company, is seeking a Customer Support Specialist for voice account and chat to join our dynamic team.

Responsibilities:

📞 Responding to inquiries and complaints from customers via voice calls and/or chat
🤝 Providing prompt, courteous, and professional service to all clients
🛠️ Troubleshooting technical issues and escalating complex problems to the appropriate department
🗃️ Maintaining accurate records of all client interactions and transactions
🤝 Collaborating with the customer support team to ensure timely and efficient issue resolution
💡 Identifying opportunities to improve the customer experience and communicating these to the...

Gadge USA was established in 1993. Our company is a national packaging supply and supply-chain solutions company with an expansive distribution network. We manage packaging portfolios across multiple categories, combined with a scalable service model, which delivers packaging solutions and continuous improvement to our customers.  

We are currently recruiting a Customer Experience Accounts Specialist, reporting to our Associate Director, Customer Experience Accounts. In this role, you will support the Account Managers and work closely with our customers to ensure their satisfaction and success. You will assist in building strong relationships, resolving issues, and identifying opportunities for growth. The ideal candidate is a proactive problem solver with excellent communication skills and a passion for delivering exceptional customer experiences. 

 
What You Will Do:  

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Customer Service Specialist / Administrative Assistant – Stuart, FL

Dairy Best Cheese, a specialty dairy manufacturer, distributor based in WI is looking for an energetic, conscientious and detail oriented team player(s). Our ideal candidate enjoys making a difference and the extra steps to take pride in their career. At Dairy Best Cheese we are energetic and passionate about what we do and we are seeking a qualified candidate who will share our vision, values and commitment to exceed our superior customer service.

Our successful candidate will have excellent customer service skills and be outcome-oriented. The ability to work Independently in a fast paced environment with strong attention to detail is second nature. They are able to juggle multiple projects with discretion and ease. Superb accuracy is essential to a day well preformed. We commit you will be fully engaged and busy from the first day and we guarantee there will never be a dull...

TL;DR:

• Ground-floor customer success role at venture-backed startup (Lightbank, TenOneTen Ventures, Jason Calacanis)
• The position is entirely remote, with regular all-expenses-paid team retreats
• Significant equity package, upside as we revolutionize a $20 trillion (yes, with a t) global industry
• Salary range from $70k - $100k, unlimited PTO, competitive health benefits, wellness incentives
• Epic team of A+ players, executing and having a ton of fun doing it. We’d love to have you join us!

About Us

SparkPlug is realigning the economics of the retail and restaurant industries to make every employee an owner. In CPG and service industry verticals like beauty, outdoor gear, and full-service restaurants, customers rely on the product recommendation of point-of-purchase experts up to 92% of the time (be it a beauty consultant, bartender, or a member of the Geek Squad). SparkPlug allows brands to directly...