Customer Tech Support Specialist

IMPORTANT: only individuals from the domain @TheActigraph.com will reach out to you. If you receive any emails from any other domains such as @careers-theactigraph.com, this is not ActiGraph.

ActiGraph is an international leader in the development of validated medical-grade wearable solutions used to measure physical activity, sleep, and behavior patterns in the broader global academic and pharma research communities.

Do you have an innate desire to go above and beyond for clients and issues? Do you have an intrinsic curiosity to discover why an issue occurs? Do you feel that the only way to successfully troubleshoot an issue is to reproduce it while discovering details about the product that haven’t been discovered before? Do you enjoy becoming a subject matter expert (SME) on an issue when escalation resources consult with you for details? Do you want to be part of a team that thrives on the camaraderie built from collaborating on complex...

We’re IntelliShift, a rapidly growing B2B SaaS company with 20 years of expertise in fleet management technology. IntelliShift is the fleet intelligence platform for safety and operations teams, and we empower construction, utilities, field services, and last mile delivery businesses to make the intelligent shift from siloed data using point solutions, to one simple, powerful platform. We provide these customers with a level of insight they’ve never had before to improve safety, establish next generation operational efficiency, and make intelligent decisions. Our consistent, organic growth plus a recent $70M investment has accelerated the expansion of our fantastic team and we are currently seeking a service-minded Technical Support Specialist.

As part of our Customer Support Team, you will be responsible for providing technical support for IntelliShift hardware and software applications to the IntelliShift...

We’re IntelliShift, a rapidly growing B2B SaaS company with 20 years of expertise in fleet management technology. IntelliShift is the fleet intelligence platform for safety and operations teams, and we empower construction, utilities, field services, and last mile delivery businesses to make the intelligent shift from siloed data using point solutions, to one simple, powerful platform. We provide these customers with a level of insight they’ve never had before to improve safety, establish next generation operational efficiency, and make intelligent decisions. Our consistent, organic growth plus a recent $70M investment has accelerated the expansion of our fantastic team and we are currently seeking a service-minded Technical Support Specialist.

As part of our Customer Support Team, you will be responsible for providing technical support for IntelliShift hardware and software applications to the IntelliShift...

We’re IntelliShift, a rapidly growing B2B SaaS company with 20 years of expertise in fleet management technology. IntelliShift is the fleet intelligence platform for safety and operations teams, and we empower construction, utilities, field services, and last mile delivery businesses to make the intelligent shift from siloed data using point solutions, to one simple, powerful platform. We provide these customers with a level of insight they’ve never had before to improve safety, establish next generation operational efficiency, and make intelligent decisions. Our consistent, organic growth plus a recent $70M investment has accelerated the expansion of our fantastic team and we are currently seeking a service-minded Technical Support Specialist.

As part of our Customer Support Team, you will be responsible for providing technical support for IntelliShift hardware and software applications to the IntelliShift...