Customer Success Operations Manager

Join us at Seeq as we elevate our customer experience with a pivotal Customer Success Manager position, reporting to our Director of Revenue Operations. As the Customer Success Manager, you are a proactive and hands-on leader who is a trusted advisor to our customer success team and leaders. You are dedicated to optimizing the customer success functions through process, analysis, and tools to reach our customer revenue objectives. 

You will be responsible for building strong relationships with other functional departments to influence decisions, identifying opportunities for business efficiencies (productivity improvement, use cases for technology/automation, process optimization), developing analytical views/dashboards to drive decision-making, and supporting the development as well as tracking against our financial budget. Ultimately, you will help drive business transformation and operational excellence in designing a world-class customer success model and...