Customer Success Manager - Small Business

Drive Growth Through Outstanding Client Partnerships at HSI

Are you energized by helping clients unlock the full potential of innovative solutions? Join our dynamic team at HSI where you'll shape the success stories of organizations committed to workplace safety and compliance.

Your Impact

As a Customer Success Manager at HSI, you'll be the trusted advisor our clients count on. You'll drive retention, growth, and satisfaction by helping organizations transform their EHS and compliance programs. This is your chance to make a real difference in workplace safety while building a rewarding career.

What You'll Do

• Partner with clients to develop and execute strategies that maximize their ROI
• Build lasting relationships with key stakeholders across client organizations
• Champion customer needs across HSI teams to drive continuous improvement
• Maintain an impressive 95%+ net retention rate through proactive engagement
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