Customer Success Manager - Manufacturing Excellence

The Customer Success Management team within our Revenue organization is dedicated to making our customers successful with Indeavor’s core products and services throughout the customer journey. 

The Customer Success Manager – Manufacturing Excellence (CSM) will join the team as a subject matter expert with a wealth of knowledge in the manufacturing industry and brings that experience into their daily interactions/engagement with both external customers and internal resources/initiatives.  He/she has worked and/or consulted within a manufacturing facility and is very familiar with labor scheduling practices as well as operational KPIs that drive efficiency for production operations.  

A Customer Success Manager proactively works with their customer portfolio, developing an account strategy based around the following key pillars:

• Realize Value: Have a Success Plan for each account outlining...