Customer Success Manager - Assisted Living SaaS Solutions

Job Overview:

Curenta is seeking a proactive and results-driven Customer Success Manager to join our team, focusing on Assisted Living Care SaaS solutions. This role is pivotal in ensuring client satisfaction, onboarding new customers, and driving subscription growth. The ideal candidate will excel in creating impactful training materials, fostering strong client relationships, and helping customers maximize the value of our software solutions.

As the primary point of contact for clients, the Customer Success Manager will oversee onboarding, education, and ongoing support to ensure seamless adoption of product features and functionalities.

Key Responsibilities:

Client Onboarding:

• Manage the onboarding process for new clients, ensuring a smooth transition and thorough understanding of the SaaS platform.
• Conduct personalized training sessions tailored to client...