Customer Service Technician

Resource Innovations is seeking a remote Senior Customer Service Technician to join our growing team. As a Senior Customer Service Technician with Resource Innovations, you will utilize your interpersonal and technical skills to assist customers in achieving their energy saving goals.

 We are looking for a motivated individual to join our team to work full-time remotely. The ideal candidate is well-organized and service-oriented, able to track tasks on numerous projects while delivering exceptional service to clients and customers alike.  A strong technical background will be preferred as the candidate may need to provide virtual technical support to customers. The candidate will feel comfortable working in a fast-moving environment and following established processes and procedures.  The candidate will place a premium on delivering high-quality customer service solutions, which improves customer experience and...

Geissele Automatics, a growing defense contractor located in North Wales, is a state-of-the-art manufacturing facility dedicated to producing quality products for the U.S. Department of Defense and various U.S. Federal Law Enforcement Agencies. As an innovative company offering a wide array of products, we strive to continuously develop new technology and drive process improvement.

A Technical Support Specialist, or CS Tech, is responsible for assisting customers with technical issues or questions relating to firearms and firearm parts. Their duties include taking phone calls from customers or communicating with them through messaging platforms, helping customers diagnose technical issues over the phone and speaking with them about installing specific components.

Requirements

• Handling customer technical support cases through phone and email submission
• Updating the company tech guides with tech tips and brief...

Gwynedd Manufacturing, a growing defense contractor located in North Wales, is a state-of-the-art manufacturing facility dedicated to producing quality products for the U.S. Department of Defense and various U.S. Federal Law Enforcement Agencies. As an innovative company offering a wide array of products, we strive to continuously develop new technology and drive process improvement.

A Technical Support Specialist, or CS Tech, is responsible for assisting customers with technical issues or questions relating to firearms and firearm parts. Their duties include taking phone calls from customers or communicating with them through messaging platforms, helping customers diagnose technical issues over the phone and speaking with them about installing specific components.

Responsibilities

• Handling customer technical support cases through phone and email submission
• Updating the company tech guides with tech tips and brief documents
...

We are looking for a Custom Cabinetry Service Technician to grow with our team. This person will work collaboratively with our Cabinet Designers and Field Operations Manager, as well as independently on assigned projects. We are looking for a motivated person with strong communication skills and great attention to detail.

We offer:

Compensation depending on experience
Full benefits package after 90 days: Medical, dental, vision, life insurance, short term disability and more
401K with employer match
Paid vacation and holidays

Custom Cabinetry Service Technician Responsibilities:

Assist Field Operations Manager and Cabinet Designers as required
Take accurate field measurements as needed
Replace damaged/back ordered parts
Install appliance panels
Install hardware
Must be able to install and cut trim moldings/crown/light rail/riser/sub-moldings, etc.
Inspect warranty issues, diagnose issues
Address punch list items immediately...