Customer Service Representative-(Bilingual-Spanish)

Advance your career with a Small Business supporting a federal client. This is a great opportunity for growth in professional skills, communication, and customer service in a fast-paced operational environment. Compensation includes salary and competitive benefits, including healthcare and 401(K).

Our team of talented CSR professionals provide support to a 24/7 operational information call center that is open 355 days a year to facilitate travel and effectively process enrollment inquires. The information call center will be established with language appropriate translators to serve the traveling public via telephone calls and emails.

This position is currently remote! Residency in the DMV is required.

Responsibilities

• Provide timely and accurate responses to inquiries from travelers around the globe regarding the applications developed and managed by DHS to aid in re-entry, visa renewal services,...