Customer Service Representative | Harrisburg

Columbia Ancillary Services, CAS, seeks an experienced Customer Service Representative (CSR) to act as a liaison between the Company and the facilities and individuals that we service.

CAS has been a family-owned business since 1991, providing quality equipment and services to skilled nursing facilities, hospitals, VAs, personal care homes, and home health. At CAS, we provide quality products and services, excellent customer service, building relationships with our customers and patients.

Essential Functions

• Representing the company professionally and courteously in all interactions with clients/patients.
• Obtaining orders from the Customers we service, via phone/email or VA ordering system (POVIDTS)
• Coordinating paperwork flow.
• Scheduling
• Establish and maintain client records.
• Correlating patient satisfaction surveys
• Communicate with the billing department to ensure proper...