Customer Service Representative | Columbia Ancillary Services

Columbia Ancillary Services, CAS, is seeking an experienced Customer Service Representative to act as a liaison between the Company and the assigned Veterans Affairs Medical Center(s).

CAS is a family-owned business since 1991, providing quality equipment and services to skilled nursing facilities, hospitals, VA’s, personal care homes, and home health. At CAS, our focus is on providing quality products and services in a cost-effective manner, providing excellent customer service, and building relationships with our customers and patients. In this role, you will provide day-to-day support to our branch offices, field workers, and VAMC.

Essential Functions

• Representing the company in a professional and courteous manner in all interactions with client/patients.
• Obtaining orders from the VA via phone/fax/email.
• Coordinating paperwork flow to other CAS offices and to the billing department.
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