Customer Service Call Agent

The Hawaii PMVI program is looking for an amazingly talented Technical Support Agent to join our team! In this role, you will be the cheerful and helpful face of the program!

What You'll Be Doing:

• Respond to incoming phone calls from industry partners, including but not limited to vehicle stations, state partners, and more

• Help users reset passwords and related application activity

• Answer questions about the program equipment and supplies

• Review invoices and payment history with industry partners

• Troubleshoot equipment issues, as needed, and dispatching tickets for technician visits when applicable

• Proactively call out to customers when needed for service-related matters

• Participate in special projects and perform other duties as needed

Requirements

What Required Skills You'll Bring:

• Good verbal communication

• Cheerful and helpful attitude

• Dependable and punctual...

Parallel Education is looking for a highly motivated and organized individual to join our team as a Customer Service Representative / Dispatcher. As a Dispatcher, you will work with schools, and educators, dispatching teachers to our schools! The ideal candidate will have excellent communication and LOVE to talk with people; possess STELLAR customer service skills and have an ability to handle difficult conversations with ease.

If you're a people person, we want you!

What's In It For You?

• $17.00 - $20.00 based on experience!
• Hours: 5:00 AM - 2:00 PM
• Weekdays only - no nights or weekends!
• Comprehensive PTO & Benefit Package (medical, dental, vision)
• Location: Position is in-office in Racine, Wisconsin.

You MUST have the following:

• Associate Degree or higher
• More than 1 year of customer service in a fast...