Customer Relationship Manager

The Customer Relationship Manager will be responsible for the growth, success, and satisfaction of our clients. This is a multi-faceted role where responsibilities span across growing accounts, upselling new product features, preventing churn, the management of client’s payroll and timesheet systems’ integrations with Tapcheck, and more. This is a highly collaborative role working across the onboarding team, Sales, Partnership, Product, and other client-facing teams. 

What You’ll Do:

• Be the primary point of contact for an assigned book of business and build strong relationships with key stakeholders
• Provide exceptional customer support. This includes project managing, addressing, and resolving client inquiries and technical issues
• Monitor client usage and engagement, identifying potential upsell, referral, and expansion opportunities
• Grow employee registrations on the Tapcheck platform
• Manage the maintenance of employer’s...

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At digitsonly, we're not your typical job or recruiting platform; we're a portfolio company which does the hiring, team building and training for verified 7-8 figure companies in the ecommerce and agency industry.

The companies we’re working with are on the continuous lookout for A-Players, which in this case if you’re reading this, would be you. With us, you have the opportunity to get matched personally to multiple jobs & companies verified by us.

Due to our acceptance rate of only 2%, we keep a high demand, low competition, with rates way above the market and trainings literally on the market leader standard. 📈 To complete your application, please finish the process on https://digitsonly.com/apply

Note: The following job description is directly for the job the client is hiring for.

Requirements

Responsibilities:

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