Customer Intake Manager

MedScope, a leader in the personal emergency response and remote monitoring industry, is currently seeking an Intake Manager to join our team. Our mission is to help empower all patients and members to live a life without limits. MedScope participates in various government programs across the country. Examples include Home and Community Based Service Waivers and partnerships with Medicaid Managed Care Organizations (MCOs). The primary end-users of MedScope’s services are older adults receiving care/case management services from local agencies and/or health plans.

Reporting to the Director of Revenue Cycle, the Customer Intake Manager provides leadership and directs the strategies and activities of the Intake Team to optimize their efforts, effectiveness to drive growth. This position is hybrid and requires going on-site to our Philadelphia, PA location on Tuesdays and Wednesdays.

Position Duties and Responsibilities:

• Manage...

MedScope, a division of Medical Guardian and leader in the personal emergency response and remote monitoring industry, is currently seeking an Intake Manager to join our team. Our mission is to help empower all patients and members to live a life without limits. MedScope participates in various government programs across the country. Examples include Home and Community Based Service Waivers and partnerships with Medicaid Managed Care Organizations (MCOs). The primary end-users of MedScope’s services are older adults receiving care/case management services from local agencies and/or health plans.  

The Customer Intake Manager provides leadership and directs the strategies and activities of the Intake Team to optimize their efforts, effectiveness to drive growth. 

Responsibilities:

• Manage 11 intake representatives and...