Customer Experience Manager (Part-time 20-25hr/week)
The Little Milk Bar
West Jordan, utah
About Us:
At The Little Milk Bar, we're more than just an e-commerce brand—we're a movement. Founded by women, our mission is to empower breastfeeding parents everywhere.
Job Description:
Join us at The Little Milk Bar and lead our Customer Experience Team! We're looking for a leader, who is passionate about taking care of our customers and managing the Customer Experience Team. This dynamic role will involve emailing with customers daily, communicating with customers via Instagram, Facebook and other Social Media Platforms and finding creative solutions for our customers. As our Customer Experience (CX) Manager, you'll play a crucial role in ensuring our customers receive the best possible service at every touchpoint by ensuring our CX team is well trained and prepared to handle all situations in a way that aligns with our goals and customer service standards. You'll be the voice of the customer within our organization,...