Customer Care Specialist - No Experience Needed

The House of Mercier is excited to offer a unique opportunity for individuals looking to start their careers in customer service! We are seeking a Customer Care Specialist who is eager to learn and grow with our prestigious luxury jewelry brand. No prior experience is needed, as we provide comprehensive training to help you develop the skills required to succeed in this role. You will engage with our customers, assist them with inquiries, and ensure they receive the highest level of service that is synonymous with our brand.

Key Responsibilities:

• Provide outstanding customer service to clients via phone, email, and chat.
• Assist customers by answering questions regarding products, orders, and company policies.
• Resolve customer issues with care and professionalism to ensure satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Learn about our products and services to effectively assist customers...