Customer Care Associate

Founded by Vogue’s Alexandra Macon, Over The Moon is the ultimate retail, registry, and editorial platform for creating a life well-lived. What began as the aspirational source for couples getting married has grown into a cult fashion, home, and children’s shopping destination as well as an elevated wedding and baby registry provider. We are entering an exciting new stage of growth and looking to expand our team. 

Over The Moon is looking for an experienced Customer Care Associate who shares our passion for delivering outstanding customer support.

Key Responsibilities

• Customer Support:
• Serve as the primary point of contact for customer inquiries via email, chat and phone.
• Provide thoughtful and timely responses to questions about products, orders, shipping and returns.
• Resolve customer issues efficiently while maintaining a high standard of empathy and professionalism.
• Order...

This is an exciting opportunity available for a motivated team player to help drive the customer success of our health & wellness consumer products. Be a part of a growing company that is well-targeted to a values-driven community and based on integrity and product value.

Enviromedica is a fast-growing natural products innovator, manufacturer and distributor located in North Austin, Texas. We have built out a beautiful facility which includes plenty of natural light and an open modern design.

Position Overview

A Customer Care Associate, or CCA, will act as a liaison, provide product/services information and resolve any emerging problems that our customer might face, with accuracy and efficiency.

The best CCAs are genuinely excited to help customers, they’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary....