Customer Advocate

Customer Success Advocate at InnQuest Software

We are hiring at InnQuest Software for a Customer Success Advocate to join our growing Hospitality Management Software team in North America!

InnQuest Software is a leading solutions provider for the hospitality industry with offices in the United States, Australia, Canada, and the UK. Our technology and services leadership, combined with hospitality expertise and global scale, help more than 5500 properties in over 100 countries manage more than 450,000 hotel rooms daily! 

As a Customer Success Advocate at InnQuest Software, you will play a vital role in ensuring the success and satisfaction of our clients using the roomMaster platform. You will be responsible for onboarding, training, and supporting our customers, primarily hotel properties, through various communication channels. Your goal will be to foster strong relationships, drive customer success, and...

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor the use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

The Customer Service Advocate (CSA) works in a Service Center environment and is the primary point of contact for inbound calls, Live Chat inquiries, and customer support tasks. The CSA’s daily objective is to provide a superior customer experience by collaborating with multiple cross functional operations teams to resolve customer issues.  

Requirements

The following are intended to be examples of the tasks for which the person in this position is responsible.  These tasks are not...

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience.

We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: https://bit.ly/hsptblhndbk

Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of our public Town Halls for yourself: https://bit.ly/hptwn

Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries.

What you will be working on?

As the Lead Customer Support...

Bask is the best telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into an easy-to-use platform. With hundreds of features to meet the unique needs of telehealth, we put all the tools in our customers hands for success. We are a rapidly growing startup, and we work with care and intention to create a high-performance company with the following in mind:

• Speed Wins. Make decisions, move quickly, and know that if things go wrong, it's okay for you and the company.
• Intuition, Then Data. We're a data-driven company. We start with our instincts and then use data to validate our decisions and improve
• Customer-Obsession. We are obsessed with helping all our customers launch multi-billion-dollar companies with ease. We accomplish this by knowing our customers incredibly well and finding ways to make their businesses...

Full Time Customer Service Advocate

Location: Remote, USA

Training Schedule: 7:00am - 4:00pm PST, up to 9 weeks

Work Schedule: 9:00am – 5:30pm PST

GENERAL SUMMARY

The Customer Service Advocate (CSA) works in a Service Center environment and is the primary point of contact for inbound calls, Live Chat inquiries, and customer support tasks. The CSR’s daily objective is to provide a superior customer experience by collaborating with multiple cross functional operations teams to resolve customer issues. Customer support tasks include but are not limited to; new client set up, account and specimen management, clinical and billing support, shipping, equipment, and supply inquires. The ideal candidate will possess healthcare administrative and clerical support experience, be a self-starter, thrive in a fast pace customer-centric environment and embrace...

Customer Advocate, Status Solutions LLC

We are looking for an experienced Customer Experience Advocate with a proven track record of driving results! The ideal candidate will engage with the current customer base to maximize the adoption of our software, drive sales by influencing upgrades and add-ons, build lasting partnerships, network community connections effectively, and identify growth opportunities within their assigned territories.

Successful candidates must be confident, personable, analytical, possess an aptitude for learning while using new software, and be able to communicate clearly and effectively. If this sounds like you or someone you know let's talk!

Your Day to Day

• Serves as a primary point of contact for customers in their assigned geographic territory and manages the relationship.
• Building and maintaining ongoing customer relationships and networking.
• Quickly and effectively...

Customer Advocate, Status Solutions LLC

We are looking for an experienced Customer Experience Advocate with a proven track record of driving results! The ideal candidate will engage with the current customer base to maximize the adoption of our software, drive sales by influencing upgrades and add-ons, build lasting partnerships, network community connections effectively, and identify growth opportunities within their assigned territories.

Successful candidates must be confident, personable, analytical, possess an aptitude for learning while using new software, and be able to communicate clearly and effectively. If this sounds like you or someone you know let's talk!

Your Day to Day

• Serves as a primary point of contact for customers in their assigned geographic territory and manages the relationship.
• Building and maintaining ongoing customer relationships and networking.
• Quickly and effectively...

As a Customer Advocate at Corcentric, you will join a fun, collaborative team within an ambitious, entrepreneurial global organization. You will be responsible for customer service and support as well as support for the Outside Sales Director and Regional Vice President (RVP).

We’re a dedicated, down-to-earth group in a growing organization offering plenty of opportunity. We look forward to adding you into the mix!

As a Customer Advocate, you will:

• Work with new and existing customers to retain, generate, grow, and enhance business through communicating both existing and new vendor programs, as well as offering promotions.
• Contact customers and prospects by phone, e-mail, and WebEx on an ongoing basis to generate additional sales and cross-sell product lines. (Outbound call volume expectations are about 30+ calls a day.)
• Process new customer program enrollments, interacting with customers, suppliers, and colleagues.
...

Years of Experience: 4Years

Education Requirements: Bachelor’s Degree

Program Description: As a leading provider of advanced information technology solutions and professional services to U.S. federal government agencies, is the prime for a $807m task order in support of the General Services Administration (GSA) Office of Digital Infrastructure Technologies (IDT) DIGIT (Digital Innovation for GSA Infrastructure Technologies) task order driving digital transformation and delivering continuous improvement and business value to its customers. The team is comprised of the best-in-class technology partners to leverage forward-leaning technologies and best practices to transform GSA’s IT capabilities and shift offerings to provide a more flexible service delivery model, completing the agency’s shift to a fully digital experience along with its adoption of advanced, emerging technologies such as intelligent automation,...

Customer Advocate, Status Solutions LLC

We are looking for an experienced Customer Experience Advocate with a proven track record of driving results! The ideal candidate will engage with the current customer base to maximize the adoption of our software, drive sales by influencing upgrades and add-ons, build lasting partnerships, network community connections effectively, and identify growth opportunities within their assigned territories.

Successful candidates must be confident, personable, analytical, possess an aptitude for learning while using new software, and be able to communicate clearly and effectively. If this sounds like you or someone you know let's talk!

Your Day to Day

• Serves as a primary point of contact for customers in their assigned geographic territory and manages the relationship.
• Building and maintaining ongoing customer relationships and networking.
• Quickly and effectively...

Did you know that 50M+ people in the US drive a personal car for work - and qualify for an average tax deduction of $6,500 per year. But to get it, you have to keep a log of every single drive you take (and keep it for 5 years in case you’re audited!).

At MileIQ, we’re delivering mileage tracking for the modern workforce. We’re the category creator and global leader in mileage tracking, with 1M+ active users, 80B+ miles logged, and $10B+ in value.

Role Specifics

As a Growth Customer Advocate, you are focused on helping customers be successful in their buyer & product journey. The main goal of a Growth Customer Advocate is to build (and break) scalable systems that show prospective SMB customers how our solutions can make them successful in their goals. Growth Customer Advocates are the champion for our ICP, providing feedback to our product & engineering teams and helping us optimize our...

As a Customer Advocate at Corcentric, you will join a fun, collaborative team within an ambitious, entrepreneurial global organization. You will be responsible for customer service and support as well as support for the Outside Sales Director and Regional Vice President (RVP).

We’re a dedicated, down-to-earth group in a growing organization offering plenty of opportunity. We look forward to adding you into the mix!

As a Customer Advocate, you will:

• Work with new and existing customers to retain, generate, grow, and enhance business through communicating both existing and new vendor programs, as well as offering promotions.
• Contact customers and prospects by phone, e-mail, and WebEx on an ongoing basis to generate additional sales and cross-sell product lines. (Outbound call volume expectations are about 30+ calls a day.)
• Process new customer program enrollments, interacting with customers, suppliers, and colleagues.
...

This position is available immediately offering competitive pay based on skill level and experience.

We are an established IT Consulting company and MSP in business for 20 years. We provide technical support, integrations, and consulting services to commercial industry, and we are looking for a Client Advocate who is willing and motivated to learn and grow within the organization. This individual must be very organized and personable with a great attitude, be able to work well in a team environment, and genuinely care about meeting customer needs. Excellent work ethic combined with consistent performance, reliability and attendance are top priorities.

This position focuses on interfacing with our loyal clients, building rapport and assuring that their needs are being met. You could say that this position spans from being a Customer Service Representative to Project Management, with a small amount of Sales mindset built in.

This role requires at least an entry...

Role Description:

We are looking for an experienced Customer Experience Advocate with a proven track record of driving results! The ideal candidate will engage with the current customer base to maximize the adoption of our solution suite, drive sales by influencing product upgrades, build lasting partnerships, network community connections effectively, and identify growth opportunities within their assigned territories.

Successful candidates must be confident, personable, analytical, possess an aptitude for learning and using new software, and be able to communicate clearly and effectively. If this sounds like you or someone you know let's talk!

Responsibilities:

• Serves as a primary point of contact for customers in their assigned geographic territory and manages the relationship.
• Building and maintaining ongoing customer relationships and networking.
• Quickly and effectively determines...