Customer Advocate

Full Time Customer Service Advocate

Location: Remote, USA

Training Schedule: 7:00am - 4:00pm PST, up to 9 weeks

Work Schedule: 9:00am – 5:30pm PST

GENERAL SUMMARY

The Customer Service Advocate (CSA) works in a Service Center environment and is the primary point of contact for inbound calls, Live Chat inquiries, and customer support tasks. The CSR’s daily objective is to provide a superior customer experience by collaborating with multiple cross functional operations teams to resolve customer issues. Customer support tasks include but are not limited to; new client set up, account and specimen management, clinical and billing support, shipping, equipment, and supply inquires. The ideal candidate will possess healthcare administrative and clerical support experience, be a self-starter, thrive in a fast pace customer-centric environment and embrace...

Customer Advocate, Status Solutions LLC

We are looking for an experienced Customer Experience Advocate with a proven track record of driving results! The ideal candidate will engage with the current customer base to maximize the adoption of our software, drive sales by influencing upgrades and add-ons, build lasting partnerships, network community connections effectively, and identify growth opportunities within their assigned territories.

Successful candidates must be confident, personable, analytical, possess an aptitude for learning while using new software, and be able to communicate clearly and effectively. If this sounds like you or someone you know let's talk!

Your Day to Day

• Serves as a primary point of contact for customers in their assigned geographic territory and manages the relationship.
• Building and maintaining ongoing customer relationships and networking.
• Quickly and effectively...

Customer Advocate, Status Solutions LLC

We are looking for an experienced Customer Experience Advocate with a proven track record of driving results! The ideal candidate will engage with the current customer base to maximize the adoption of our software, drive sales by influencing upgrades and add-ons, build lasting partnerships, network community connections effectively, and identify growth opportunities within their assigned territories.

Successful candidates must be confident, personable, analytical, possess an aptitude for learning while using new software, and be able to communicate clearly and effectively. If this sounds like you or someone you know let's talk!

Your Day to Day

• Serves as a primary point of contact for customers in their assigned geographic territory and manages the relationship.
• Building and maintaining ongoing customer relationships and networking.
• Quickly and effectively...

As a Customer Advocate at Corcentric, you will join a fun, collaborative team within an ambitious, entrepreneurial global organization. You will be responsible for customer service and support as well as support for the Outside Sales Director and Regional Vice President (RVP).

We’re a dedicated, down-to-earth group in a growing organization offering plenty of opportunity. We look forward to adding you into the mix!

As a Customer Advocate, you will:

• Work with new and existing customers to retain, generate, grow, and enhance business through communicating both existing and new vendor programs, as well as offering promotions.
• Contact customers and prospects by phone, e-mail, and WebEx on an ongoing basis to generate additional sales and cross-sell product lines. (Outbound call volume expectations are about 30+ calls a day.)
• Process new customer program enrollments, interacting with customers, suppliers, and colleagues.
...

Years of Experience: 4Years

Education Requirements: Bachelor’s Degree

Program Description: As a leading provider of advanced information technology solutions and professional services to U.S. federal government agencies, is the prime for a $807m task order in support of the General Services Administration (GSA) Office of Digital Infrastructure Technologies (IDT) DIGIT (Digital Innovation for GSA Infrastructure Technologies) task order driving digital transformation and delivering continuous improvement and business value to its customers. The team is comprised of the best-in-class technology partners to leverage forward-leaning technologies and best practices to transform GSA’s IT capabilities and shift offerings to provide a more flexible service delivery model, completing the agency’s shift to a fully digital experience along with its adoption of advanced, emerging technologies such as intelligent automation,...

Customer Advocate, Status Solutions LLC

We are looking for an experienced Customer Experience Advocate with a proven track record of driving results! The ideal candidate will engage with the current customer base to maximize the adoption of our software, drive sales by influencing upgrades and add-ons, build lasting partnerships, network community connections effectively, and identify growth opportunities within their assigned territories.

Successful candidates must be confident, personable, analytical, possess an aptitude for learning while using new software, and be able to communicate clearly and effectively. If this sounds like you or someone you know let's talk!

Your Day to Day

• Serves as a primary point of contact for customers in their assigned geographic territory and manages the relationship.
• Building and maintaining ongoing customer relationships and networking.
• Quickly and effectively...

Did you know that 50M+ people in the US drive a personal car for work - and qualify for an average tax deduction of $6,500 per year. But to get it, you have to keep a log of every single drive you take (and keep it for 5 years in case you’re audited!).

At MileIQ, we’re delivering mileage tracking for the modern workforce. We’re the category creator and global leader in mileage tracking, with 1M+ active users, 80B+ miles logged, and $10B+ in value.

Role Specifics

As a Growth Customer Advocate, you are focused on helping customers be successful in their buyer & product journey. The main goal of a Growth Customer Advocate is to build (and break) scalable systems that show prospective SMB customers how our solutions can make them successful in their goals. Growth Customer Advocates are the champion for our ICP, providing feedback to our product & engineering teams and helping us optimize our...

As a Customer Advocate at Corcentric, you will join a fun, collaborative team within an ambitious, entrepreneurial global organization. You will be responsible for customer service and support as well as support for the Outside Sales Director and Regional Vice President (RVP).

We’re a dedicated, down-to-earth group in a growing organization offering plenty of opportunity. We look forward to adding you into the mix!

As a Customer Advocate, you will:

• Work with new and existing customers to retain, generate, grow, and enhance business through communicating both existing and new vendor programs, as well as offering promotions.
• Contact customers and prospects by phone, e-mail, and WebEx on an ongoing basis to generate additional sales and cross-sell product lines. (Outbound call volume expectations are about 30+ calls a day.)
• Process new customer program enrollments, interacting with customers, suppliers, and colleagues.
...

Role Description:

We are looking for an experienced Customer Experience Advocate with a proven track record of driving results! The ideal candidate will engage with the current customer base to maximize the adoption of our solution suite, drive sales by influencing product upgrades, build lasting partnerships, network community connections effectively, and identify growth opportunities within their assigned territories.

Successful candidates must be confident, personable, analytical, possess an aptitude for learning and using new software, and be able to communicate clearly and effectively. If this sounds like you or someone you know let's talk!

Responsibilities:

• Serves as a primary point of contact for customers in their assigned geographic territory and manages the relationship.
• Building and maintaining ongoing customer relationships and networking.
• Quickly and effectively determines...