Cloud Engineer - Cloud Contact Center Engineer

Please do not submit ‘DevOps Cloud Engineers’. Manager is looking for an Engineer to code on the NICE CXone platform.

Position location: Lansing: Hybrid schedule, 2 days a week in office REQUIRED.

Local and Non-local candidates can apply. MUST BE WILLING TO RELOCATE

NICE CXONE InContact Contact Center Engineer -- This is a technical lead role working with cross-functional teams and agency business teams to support and implement complex agency contact center solutions.  Specifics below:

·      Confident in a client facing role and possess the ability to manage multiple stakeholders.

·      Coordinate and perform release planning, development, testing, and releases on multiple agencies IVR enhancements.

·      Build Call flow designs, Chat and integration to backend systems using...