Client Success Director

This is an integral position within the Nox Health Enterprise Client Success organization responsible for client revenue expansion, client relationship management, contract management and renewal, and successful onboarding of new clients/services.  This role is also the liaison between the client and Nox Health Marketing, Care Operations, Product Management, Financial Operations, and Information Technology to communicate client requirements, enhance client deliverables and resolve problem escalations.

This role will be responsible for strategic client accounts in the direct-to-employer segment.

Responsibilities:

• Expand services and revenue for selected accounts; seek and implement opportunities for increasing revenue velocity, year-over-year growth, and participant engagement.
• Build value-based relationships with client decision makers, key stakeholders and program administrators for assigned accounts.
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