Client Care Manager - To 82K - Philadelphia, PA - Job # 2569

The Position

We are seeking to fill a Client Care Manager role in the greater Philadelphia, PA market. The candidate will assume overall responsibility for managing client care for a non-medical, home care agency including ensuring superior care, outstanding client/customer service, and working with a team of professionals in all client/caregiver matters.

The position includes a generous salary of up to $82K.

Client Care Manager responsibilities include:

• Scheduling and introducing all caregivers to families and communicating client care plans to caregivers/families.
• Managing caregivers to ensure ongoing high-level caregiving, and all the dynamics involved in 100% satisfaction.
• Receiving inquiry calls from prospective clients and referral partners and conducting phone interviews resulting in a high percentage of home assessments.
• Maintaining client/caregiver files and documentation.
• Conducting in-home assessments to...