Chronic Care Manager (MA, LPN, RN)

Phamily is assisting in placing a Chronic Care Manager (MA, LPN, or an RN) for Metropolitan Nephrology Associates (MNA), who will implement, manage, and coordinate all aspects of the Chronic Care Management Program activities. Incumbent will directly engage, manage, and triage complex clinical needs while adhering to organizational policies, procedures, and guidelines directed by the patient’s physician or physician assistant.

Disclaimer: While the Phamily team initially screens each role, the client's hiring team will make the ultimate hiring and hiring decisions.

YOU WILL BE RESPONSIBLE FOR: 

• Proactive patient management via text using the Phamily Platform. Triage and respond to patient communication in a timely manner, as per departmental guidelines, for patients requiring medical guidance
• Work closely with in-office providers to manage day-to-day calls involving symptom control, medication...