Full-time
Call Center Representative - work remote
The House Of Mercier
N/A
The House of Mercier is seeking a motivated Call Center Representative to join our team remotely! In this role, you will be the first point of contact for our valued customers, delivering exceptional service from the comfort of your home. Your responsibilities include answering inquiries, resolving issues, and providing information about our products and services. If you have a passion for helping others and thrive in a remote work environment, we would love to hear from you!
Responsibilities
- Handle incoming customer calls and respond to inquiries with professionalism and enthusiasm.
- Provide clear and accurate information regarding products, services, and company policies.
- Assist customers in resolving issues and concerns, ensuring high levels of satisfaction.
- Document and track customer interactions and feedback accurately in our CRM system.
- Collaborate with the team to improve processes and enhance customer service. ...