Bushwick Lifestyle Hotel General Manager

The Role

The Hotel General Manager at 25 Stewart is responsible for overseeing and providing an innate understanding of high-touch customer service – you are the consummate host and no detail in providing for members, guests, or our teams will go unnoticed. As our ultimate ambassador, you ensure the member services and food and beverage experience for all Members and Guests are executed to the highest levels of service, resolving all customer issues and service recoveries towards a positive outcome. Pre and post service analysis of the cost effective and efficient allocation of staffing levels per service in relation to daily reservations and or event bookings.

The Hotel General Manager is responsible for overseeing all aspects of hotel operations to ensure exceptional guest experiences, high levels of customer satisfaction, and profitability. This role involves strategic planning, staff management, financial management, guest relations, and maintaining...