Broadcast Operations Specialist 12 Months Freelance Contract

Minimum Qualifications:

• Bachelor's degree in Electrical Engineering or Network/System Engineering, with a significant emphasis on Television Broadcast, Streaming, and OTT experience, or equivalent practical experience.

• Minimum of 10 years of relevant work experience deploying in a network or systemsenvironment that enables Television Broadcast, Streaming, and OTT services.

• Work experience in a Television Operations Center, involving 24/7 monitoring of live video and audio streams.

Responsibilities:

1. Respond to and troubleshoot incidents escalated from the Tier 1 Analyst team.

2. Perform advanced troubleshooting following defined SOPs and meeting SLA levels.

3. Triage and escalate incidents as necessary, ensuring end-to-end ownership until ticket closure.

4. Validate problem descriptions, conduct detailed diagnosis, and track incidents in the...