Brand Quality Coordinator- (Quality)

Title: Brand Quality Coordinator

Reports to: Manager or Director of Quality

Department: Quality Assurance/ Quality Control

Responsibilities:

• Facilitates the timely and accurate response to customer requests with regards to Quality / GMP documents, samples, and communications as it relates to quality responsibilities, including the release of RMs, Components, Bulk & FGs.
• Ensure accuracy and completeness of all quality documents forwarded to the customer.
• Review and facilitate the forwarding of samples for customer's approval.
• Participate in customer conference calls as their Quality liaison.
• Assist, as needed, R&D, Customer Service (CSRs), Process Engrg, etc., to expedite customer requests.
• Maintain tracker of open quality issues as they pertain to the customer & issue bi-weekly updates to EWL management.
...