Box Office Representative- On-Call

About the Role

The Box Office Representative (On-Call) reports to the Manager Box Office and is responsible for the guest experience as it relates to box office operations, and adherence to standard operating procedures.

Position Responsibilities

• Act as the primary liaison between the Box Office and patrons, ushers, and security by aiding with seating or ticket issues
• Operate the Box Office window assisting guests with ticket purchases in person or answering guest inquiries over the phone.
• Performs all other related and compatible duties as assigned
• Greet guests who come to the Box Office in a friendly and helpful manner
• Provide information on available seating and ticket prices for current and upcoming venue events.
• Sell admission tickets to guests; provide correctly printed paper or mobile tickets.
• Complete all sales accurately, providing correct change and credit card...