Bilingual Helpline Counselor (Spanish or Creole)

Bilingual Helpline Counselor (Remote, Florida residents only)

Industry: Essential community services

Location: Fully remote in the state of Florida

Schedule: Full time, 40-hour permanent schedule TBD

Compensation: $21.63 hourly wage, plus generous benefits package (see below)

Summary of Mandatory Qualifications:

• Must be a Florida resident living within the state
• Must be completely fluent/bilingual in Spanish or Creole (in addition to English)
• Be available remotely from 9:00am to 5:00pm Monday-Friday for eight (8) weeks of initial training to begin in Fall 2024
• Have at minimum an associate's degree from an accredited university
• Have four (4) years of combined education and relevant work experience (see below)
• Ability and interest in de-escalating callers experiencing crisis
• Ability to pass a level two...