Bell Attendant - The Cloudveil Hotel

As a Bell Attendant, you are responsible for participating in all aspects of the guest arrival/departure experience and providing excellent customer service. You must maintain high standards in all aspects of internal and external service while embracing the Marriott Brand service culture. You will work closely with the guest experience, concierge, and front desk team. You must ensure you maximize the guest experience by achieving all Marriott & AAA service standards, maintaining consistent quality of service, exceeding expectations and efficiently completing departmental objectives.

• Prioritize and accurately complete essential functions, including but not limited to:
  • Greeting, escorting, and introducing arriving guests to front office team
  • Park guest vehicles as requested
  • Efficiently retrieving luggage from arrival vehicle and safely delivering to guest room
  • Describing room and property features to guests upon arrival
  ...