AutoDesk Technical Support Specialist

We are seeking a Customer Success Technical Support Specialist with a focus on providing excellent technical support for AutoDesk software solutions. The ideal candidate will have strong experience in installing, maintaining, and troubleshooting AutoDesk products, ensuring smooth operations for our customers. This role is critical for driving customer satisfaction, offering proactive technical assistance, and resolving complex technical challenges in a timely manner.

Application Support:

• Install, configure, and upgrade AutoDesk software products on various operating systems, ensuring that all necessary components are properly integrated.
• Regularly perform software updates, patches, and routine maintenance to ensure optimal performance.
• Provide advanced troubleshooting support for software issues, working closely with customers to identify and resolve problems efficiently.
• Implementing solutions to prevent future occurrences....